Alle Zeeuwse vacaturesStages
Meer dan 32 uur
Goes / Middelburg / Terneuzen
Customer Service Specialist German or Polish
Randstad - Terneuzen
Einddatum: vrijdag 16 oktober 2020
A Customer Service Specialist pays attention to each aspect of the task as you perform it to minimize errors. Once you have an idea of the tasks you need to complete and when each task needs attention, focus on performing each job as skillfully as you can. You will communicate as a Customer Service Specialist with different departments internally such as logistics, receivable specialists and the account manager. But also internationally, depending on which country your customers are based.
What are your responsibilities?
- Perform Order Management Activities, handle routine and non-routine customer order activities, including managing customer demand, following up on samples, complex order entry (i.e. consignment) guiding and leading the activities of the order process utilizing work process, business strategy, and best practice to ensure high quality service with a high degree of accountability.
- Display Customer Advocate Leadership, champion customer needs across all Dow functions.
- Enter orders, utilize the SAP system to accurately and timely place customer orders.
- Be accountable for action, demonstrate urgency, promptly and quickly remove road blocks while assessing multiple opportunities.
What do we offer you?
- A market-conform salary based on your experience.
- Group health insurance with a 10% discount on basic pension and 15% discount on plus pension.
- Travel expenses and tunnel costs (when necessary) reimbursement.
- For this position Dow can offer you a contract any time
What do we expect of you?
- You have a Bachelor’s degree.
- You are fluent in English & German or Polish C(1/C2)
- You have experience with using SAP.
- You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.
- You have the confidence and ability to proactively address customer issues and business requirements.
- You have strong, mature teamwork skills and a desire to work within a team environment.
Je maakt een 'mijn Randstad' account aan om te kunnen reageren op onze vacatures. Dit doe je automatisch wanneer je voor het eerst een sollicitatie afrond bij Randstad, heel eenvoudig dus. Via je 'mijn Randstad' account beheer je gemakkelijk je gegevens en gaan je volgende sollicitaties nog sneller!