Receivable Specialist

Do you speak English and Italian and do you have a Bachelor diploma (preferably in the direction Finance / Business Administration)? Are you experienced in working with customers? If so, read on to learn more about the role of Receivable Specialist at Dow, Terneuzen.

What’s your job about?
For the role of Receivable Specialist it is important to have a good insight in your customers portfolio and payment behaviors. It is critical to build up a good connection with your customers as well as your internal stakeholders in Invoice to Cash, Customer Service and our Commercial and Financial teams, to be able to tackle any incoming issue or query in a timely, constructive, and effective manner. You don’t step away from a problem, but you show to be independent and proactive to ensure the best customer experience. Together with your excellent communication skills in Italian and English, you’ll be able to understand our customer’s needs, as well as ensure invoices are issued and processed timely and correctly.

As a receivable specialist, you will complete the following tasks:

• Serve as main customer contact for accounts receivable matters
• Lead near due and past due collections activities
• Influence customer payment behaviors
• Monitor and release credit order blocks
• Issue correction documents to customers
• Maintain in depth customer account knowledge
• Manage accounts reconciliations

What skills do you have?

• Proficient in English and Italian.
• Bachelor diploma minimum (preferrably in the direction of finance or economics).
• Ideally have some occupational experience with customer contact.

What do you get in return?

• Competitive salary
• Any travel and tunnel costs will be reimbursed
• 25 holidays
• 13th month

Dow combines global breadth, integration and scale of assets, focused innovation and expertise in materials science, leading business positions and environmental, social and governance leadership to deliver profitable growth and contribute to a sustainable future. In the Benelux, Dow has seven sites where more than 4,000 professionals from over 50 nationalities work in the areas of supply chain, research and development, manufacturing and engineering, environment, health and safety, sustainability, information systems and more. In the Netherlands, Dow has production sites in Terneuzen, Dordrecht and Delfzijl. Dow Terneuzen is the second largest production site worldwide and the beating heart of some of the corporate functions such as the Integrated Supply Chain organisation, Human Resources and Finance that work together to offer sustainable solutions to their partners in Europe, the Middle East, Africa and India.