Workforce Administration Representative

An exciting opportunity for a Workforce Management Representative which provides high quality consultation and business process support to employees and leaders regarding workforce management programs & services and is empowered to resolve HR inquiries on these subjects. We are organized per country cluster; in this role you will serve our Spanish, Italian and Portugal clients. Your main responsibilities include follow-up on policies and processes such as data inputs, employment letters, contract administration, onboarding and offboarding administration, and collaboration with local HR business partners.

What’s your job about?

• Provide consultation and support for all assigned inquiries regarding workforce management processes.
• Handling HR inquiries, identifying and delivering solutions to employees and People leaders.
• Ensure high levels of customer service.
• Engages in maintaining documentation of operating policies, guidelines, and procedures.
• Create and maintain (compliance of) documentation of work processes, guidelines, and procedures.

Education

• A minimum of a vocational degree in a related field

Experience

• Experience in HR Administration is preferred
• Ability to effectively work through other people and be collaborative, cross-functional and diplomatic.
• Demonstrated ability to manage multiple priorities and work with a sense of urgency in a highly dynamic environment.

Other Qualifications

• Fluency in English and good verbal, reading and writing skills in Spanish (minimum B2 preferred).
• Advanced knowledge of Microsoft Office applications, especially Excel.
• Experience with Workday, ServiceNow, SAP, or other HRIT systems is preferred.
• Works independently, is self-motivated and accountable
• Ability to work towards deadlines
• Customer service mindset

What do you get in return?

• Competitive Salary
• 13th month
• Travel and any tunnel costs will be reimbursed
• 28 vacation days